Applying your knowldge in business |
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Unit Four - Activity 1 |
The SWOT analysis may include: | The report is presented in the form of a SWOT analysis
ie. for each section there will be each of the four SWOT elements detailed. |
Current and potential customer base and how the Internet can be used to improve customer service | Client survey |
Current and potential products / services | Current offering breakdown |
Available budget | An estimate of cost implications of the new provision should be included. |
Competitors | Past |
Current and future technical capabilities
|
Expect a wide ranging discussion in general terms or Specific examples directly related to the candidates’ situation / topic. |
Legal issues to consider | DPA, Computer Misuse, copyright and other relevant Acts – applied
to situation |
Identify three other kinds of organisations most likely to benefit from online trading. | Expect a wide range of options – mark as valid only those that appear feasible or those provided with supporting rationale. |
Describe the current trends in online shopping | Trends – still changing Expect – music, books, holidays, hotel rooms, computers / software / games, insurance, banking etc. |
and the range of technology used. | Expect – phones / text, e-mail, on-line, TV, voice mail. Expect references to HTTPS, encryption, person recognition systems etc. |