Emotional Intelligence - Unit Seven - Social Skills |
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Unit Seven - Activity 1 |
For a chosen organisation, apply the Heartmath
Institute’s three levels of listening: |
For each category, the student should provide at least
one example of that level of listening within their organisation and the
proportion of communication that takes place at each level. |
Word level Feeling level Essence level |
The report should demonstrate that the student understands the three
levels of listening and can apply them to actual situations that they
observe. The report will also address the impact that this has on their organisation. |